Terms of Service (TOS) and Acceptable Use Policy (AUP)
Use of KlaraStream services (Klarastream.com) constitutes acceptance and agreement to KlaraStream T.O.S. (Terms of Service) and A.U.P. (ACCEPTABLE USE POLICY) This agreement is between KlaraStream Streaming Services (Klarastream.com), and subscribers to our hosting and streaming media packages, herein referred to as client. This agreement is effective for any period during which the client is a subscriber of any service offered by KlaraStream or Klarastream.com
If an Klarastream account is used to violate the Acceptable Use Policy or our TOS, we reserve the right to terminate your service without notice. We prefer to advise customers of inappropriate behavior and any necessary corrective action, however, certain violations of the Acceptable Use Policy will result in immediate termination of service. Our failure to enforce this policy, for whatever reason, shall not be construed as a waiver of our right to do so at any time.
KlaraStream internet services may not be used for illegal purposes, or in support of illegal activities. KlaraStream reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing. KlaraStream offers a 99.9% uptime guarantee. We do our very best to keep our servers running 24/7.
1. Broadcast Bitrate - Overstreaming
It is your responsibility to maintain proper control over the broadcast bitrate. Shoutcast audio-only streams must not exceed the maximum bitrate reflected on Subscriber's account. If you attempt to stream at a higher bitrate your account will be automatically suspended. This will result in downtime for your station. Going over your AutoDJ hard drive storage limit will also result in suspension.
2. Content
The Client agrees to take sole responsibility for all content, including audio streaming, web pages, and any other service that is utilized. KlaraStream is not liable for any action taken against a client as a result of their stream content or web content. This also applies to managed accounts. The account holder is still 100% liable for the content on his/ her server. Managed accounts are only modified, tweaked, and maintained by KlaraStream. The media played on a managed account is uploaded by the account holder not KlaraStream.
3. Content Restrictions
KlaraStream will not actively monitor the content of client's broadcasts or website. The Client will not, however, use server resources for any illegal activity, including the sharing of copyrighted programs as well as slanderous material. the Client will not run any program that is specifically designed to bog down server resources. In the event there is a violation KlaraStream reserves the right to suspend or terminate the account.
4. Licenses
The Client is solely responsible for any applicable license fees for their location. KlaraStream does not award free licensing to clients, such as ASCAP, BMI, SESAC, RIAA, SIAE, GEMA, BUMA, SOCAN, SGAE or CARP. Please visit your local license agency for more information and rates.
5. Liability
KlaraStream will not be held liable for any injury, loss of business, loss of property, loss of data, or other mishap caused by the use provider's services or provider error. KlaraStream will make every effort to provide an uninterrupted Internet connection; however we do not warrant that the Internet connection will be error free or uninterrupted. KlaraStream shall not be liable for any indirect, incidental or consequential damages sustained or incurred in connection with lost data. KlaraStream is hereby waived of any legal obligation pertaining to the use of our service.
6. Spam
Client will not use our resources to transmit bulk or spam Email. This is defined as mail sent to a large group of recipients who did not expressly request to be sent the mail.
7. Privacy
KlaraStream will not release any personal information about our clients, unless permission is expressly granted. Some information may be made public, if client chooses to list their content on our site for promotional purposes.
8. Payment
Payment for services will be collected before an account is created. Payment for subsequent months will be charged every thirty (30) days, defined as the day of the month that the client has signed up for our services, unless the client is told otherwise. We only accept PayPal as a form of payment at KlaraStream.
9. Refund Policy
Once service has been established, payment will not be refunded for any reason. We do not pro-rate service(s). When you purchase a month, you get a month of service. If you purchase 3, 6, 12 months you get 3, 6, or 12 months of service. If you decide to cancel service your service will stop on the next due date. However, should there be a degradation in quality of service and/or severe outage, KlaraStream reserves the right to offer the client credit towards future service. Server upgrades are not considered a degradation in service and are required one or two times a year. Dedicated servers also fall under the no refund policy. Once a dedicated server has been ordered your service is then active and no refunds will be given.
10. Specials & Sales
KlaraStream offers specials and or sales from time to time. These specials and sales are for new purchases only. We will not alter any current radio plan or item. Current clients may purchase any of our sale items at any time but this is treated as a new account and you will be required to move any and all media, change any and all tune in links, change iTunes, iPhone, Android, and other links at your expense. KlaraStream can change links for you for an additional fee. Fee varies and is based on how many re-submissions are required.
11. Amendments
KlaraStream reserves the right to revise, amend, or modify this AUP, our TOS (Terms of Service) and our other policies and agreements at any time and in any manner. It is the responsibility of subscriber to periodically check this AUP for such changes in accordance with our TOS (Terms of Service).
This terms of service is effective from 1st February 2012
More Information:
As a member of the KlaraStream network community, you must use your Internet access responsibly.
If you have any questions regarding this policy, please contact us
If an Klarastream account is used to violate the Acceptable Use Policy or our TOS, we reserve the right to terminate your service without notice. We prefer to advise customers of inappropriate behavior and any necessary corrective action, however, certain violations of the Acceptable Use Policy will result in immediate termination of service. Our failure to enforce this policy, for whatever reason, shall not be construed as a waiver of our right to do so at any time.
KlaraStream internet services may not be used for illegal purposes, or in support of illegal activities. KlaraStream reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing. KlaraStream offers a 99.9% uptime guarantee. We do our very best to keep our servers running 24/7.
1. Broadcast Bitrate - Overstreaming
It is your responsibility to maintain proper control over the broadcast bitrate. Shoutcast audio-only streams must not exceed the maximum bitrate reflected on Subscriber's account. If you attempt to stream at a higher bitrate your account will be automatically suspended. This will result in downtime for your station. Going over your AutoDJ hard drive storage limit will also result in suspension.
2. Content
The Client agrees to take sole responsibility for all content, including audio streaming, web pages, and any other service that is utilized. KlaraStream is not liable for any action taken against a client as a result of their stream content or web content. This also applies to managed accounts. The account holder is still 100% liable for the content on his/ her server. Managed accounts are only modified, tweaked, and maintained by KlaraStream. The media played on a managed account is uploaded by the account holder not KlaraStream.
3. Content Restrictions
KlaraStream will not actively monitor the content of client's broadcasts or website. The Client will not, however, use server resources for any illegal activity, including the sharing of copyrighted programs as well as slanderous material. the Client will not run any program that is specifically designed to bog down server resources. In the event there is a violation KlaraStream reserves the right to suspend or terminate the account.
4. Licenses
The Client is solely responsible for any applicable license fees for their location. KlaraStream does not award free licensing to clients, such as ASCAP, BMI, SESAC, RIAA, SIAE, GEMA, BUMA, SOCAN, SGAE or CARP. Please visit your local license agency for more information and rates.
5. Liability
KlaraStream will not be held liable for any injury, loss of business, loss of property, loss of data, or other mishap caused by the use provider's services or provider error. KlaraStream will make every effort to provide an uninterrupted Internet connection; however we do not warrant that the Internet connection will be error free or uninterrupted. KlaraStream shall not be liable for any indirect, incidental or consequential damages sustained or incurred in connection with lost data. KlaraStream is hereby waived of any legal obligation pertaining to the use of our service.
6. Spam
Client will not use our resources to transmit bulk or spam Email. This is defined as mail sent to a large group of recipients who did not expressly request to be sent the mail.
7. Privacy
KlaraStream will not release any personal information about our clients, unless permission is expressly granted. Some information may be made public, if client chooses to list their content on our site for promotional purposes.
8. Payment
Payment for services will be collected before an account is created. Payment for subsequent months will be charged every thirty (30) days, defined as the day of the month that the client has signed up for our services, unless the client is told otherwise. We only accept PayPal as a form of payment at KlaraStream.
9. Refund Policy
Once service has been established, payment will not be refunded for any reason. We do not pro-rate service(s). When you purchase a month, you get a month of service. If you purchase 3, 6, 12 months you get 3, 6, or 12 months of service. If you decide to cancel service your service will stop on the next due date. However, should there be a degradation in quality of service and/or severe outage, KlaraStream reserves the right to offer the client credit towards future service. Server upgrades are not considered a degradation in service and are required one or two times a year. Dedicated servers also fall under the no refund policy. Once a dedicated server has been ordered your service is then active and no refunds will be given.
10. Specials & Sales
KlaraStream offers specials and or sales from time to time. These specials and sales are for new purchases only. We will not alter any current radio plan or item. Current clients may purchase any of our sale items at any time but this is treated as a new account and you will be required to move any and all media, change any and all tune in links, change iTunes, iPhone, Android, and other links at your expense. KlaraStream can change links for you for an additional fee. Fee varies and is based on how many re-submissions are required.
11. Amendments
KlaraStream reserves the right to revise, amend, or modify this AUP, our TOS (Terms of Service) and our other policies and agreements at any time and in any manner. It is the responsibility of subscriber to periodically check this AUP for such changes in accordance with our TOS (Terms of Service).
This terms of service is effective from 1st February 2012
More Information:
As a member of the KlaraStream network community, you must use your Internet access responsibly.
If you have any questions regarding this policy, please contact us